Jaguar Land Rover allegedly knew about InControl problems because the automaker issued technical service bulletins (TSBs) to dealerships about how to deal with customer complaints. Jaguar Land Rover InControl Technical Service Bulletins In addition, consumers are at risk when trying to use the backup cameras, hands-free calling or the heating systems to remove ice or fog. The Land Rover lawsuit also alleges InControl defects cause safety dangers due to distractions caused by unexpected audio and video errors. The plaintiff says Jaguar Land Rover didn't tell him about the infotainment system problems and doesn't inform other consumers of the alleged defects.Īccording to the InControl class action, normal use causes the user interface to fail and the system is slow to respond and suffers crash loops. But the Land Rover InControl lawsuit alleges the system experiences problems just about every time the vehicle is started. The plaintiff says the InControl system has went through numerous updates, then it was serviced in November 2020. Michigan plaintiff Blake George purchased a 2019 Land Rover Range Rover equipped with an InControl Touch Pro Duo infotainment system which has allegedly suffered regular problems since his purchase. The InControl lawsuit says the infotainment systems are marketed as the most advanced with the most control and most features. The class action lawsuit includes both InControl Touch Pro and InControl Touch Pro Duo infotainment systems that control multiple important features, including the radio, smartphone integration, heating and air conditioning, rearview camera display and navigation. InControl Touch Pro and InControl Touch Pro Duo infotainment systems allegedly go black.Ī Jaguar Land Rover InControl lawsuit alleges the infotainment systems fail to start, go black, freeze and fail in these Jaguar and Land Rover vehicles.
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